BSBSS00126

Description

This skill set addresses the skills and knowledge to work in a customer service contact centre under supervision of a manager or team leader.

BSBDAT201 Collect and record data

BSBTEC202 Use digital technologies to communicate in a work environment

SIRXCEG002 Assist with customer difficulties

SIRXPDK001 Advise on products and services

How and where do you want to study? *OnlineClassroom/ Face to FaceAt my workplace

Street Address

City, Town, or Postcode

Maximum distance (km)

When do you want to study? *ASAPWhenever AvailableSpecific Dates

From Date

To Date

Information Requested *Price OnlyAvailability OnlyPrice and Availability

Number of Students *

Your Name *

Preferred Contact *Email OnlyPhone OnlyEmail or Phone

Email Address *

Phone *

Any special requirements or details?