A set of skills for individuals to manage operational aspects of a retail business, particularly in relation to online and e-commerce, with a view to maximising business performance.
SIRXOSM004
Analyse performance of social media and online business tools
SIRXOSM007
Manage risk to organisational reputation in an online setting
SIRRRTF002
Monitor retail store financials
SIRXSTR001
Develop an ecommerce strategy
SITXHRM002
Roster staff