ICTSS00108

Digital Skills for Small Business Skill Set

Description

This skill set addresses the skills and knowledge needed to support small businesses in building a digital presence, transitioning to online solutions and providing online customer service.

Skill set requirements

BSBXCS303 Securely manage personally identifiable information and workplace information

ICTWEB304 Build simple web pages

SIRXCEG006 Provide online customer service

SIRXMKT002 Use social media to engage customers

For full details please visit: https://www.training.gov.au/training/details/ICTSS00108/qualdetails