A set of skills for individuals to interact and communicate with customers and colleagues to provide product and service knowledge, assist with enquiries and complete sales transactions.
SIRXCEG001
Engage the customer
SIRXCOM001
Communicate in the workplace to support team and customer outcomes
SIRXIND001
Work effectively in a service environment
SIRXIND003
Organise personal work requirements
SIRXPDK001
Advise on products and services
SIRXSLS002
Follow point-of-sale procedures