SITSS00078

Customer Service

Description

A set of skills to equip individuals to provide quality customer service when working in any sector of the tourism, travel and hospitality industry.

Skill set requirements

Unit code Unit title

SITXCCS014

Provide service to customers

SITXCOM007

Show social and cultural sensitivity

For full details please visit: https://www.training.gov.au/training/details/SITSS00078/qualdetails