A set of skills to equip individuals to source travel industry information, sell travel products and services, and communicate with and provide service to customers.
SITTIND003
Source and use information on the tourism and travel industry
SITTTVL004
Sell tourism products or services
SITTTVL011
Provide specialist advice on cruises
SITXCCS014
Provide service to customers
SITXCOM007
Show social and cultural sensitivity
SITXWHS005
Participate in safe work practices
SIRXOSM002
Maintain ethical and professional standards when using social media and online platforms
SIRXOSM003*
Use social media and online tools