This unit describes the performance outcomes required to understand the structure and culture of an automotive administration environment as well as the expectations of one’s own role, and apply that understanding to own administrative activities. It involves meeting own role requirements, managing daily work activities in a safe and efficient manner, contributing to team activities in a productive automotive administration workplace, and identifying own professional development needs.

It applies to those working in an automotive administration role.

No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.