This unit describes the skills and knowledge required to present automotive products and services in a business sales area to maximise product and service impact on customers. It also involves monitoring and reviewing customer feedback. The unit involves applying knowledge of automotive products and basic display concepts to maintain and maximise product and service sales and the overall appearance of the sales area.

The unit applies to those working in the automotive sales and service industry.

No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.