This unit describes the skills and knowledge required to holistically assess and respond to the immediate and ongoing needs of clients, taking into account their financial stress and responding by using a structured strengths-based and client-focused financial counselling approach.

This unit applies to financial counsellors who work in agencies and for organisations that meet the requirements for the Australian Securities and Investments Commission (ASIC) exemptions from holding a financial services or credit licence.

The skills in this unit must be applied in accordance with Commonwealth and State or Territory legislation, Australian Standards and industry codes of practice.

No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.