This unit describes the performance outcomes, skills and knowledge required to develop policies and procedures for a social housing organisation in line with Commonwealth and State/Territory registration standards. It includes the development of continuous improvement processes to uphold compliance, probity and quality.

This unit applies to individuals who work in a social housing context. They are typically senior workers working autonomously within broad guidelines.

The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian standards and industry codes of practice.

No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.