This unit of competency specifies the skills and knowledge required to apply construction information in the sales process to develop the customer’s knowledge of construction processes and the effects on contract and building timelines. It includes communicating accurate construction information to the client to contribute to a positive relationship between the client and the organisation.

This unit of competency applies to sales consultants and other professionals within the building and construction industry responsible for the marketing and sale of new residential and commercial constructions.

This unit of competency is suitable for those using specialised knowledge to complete routine and non-routine tasks and using their own judgement to deal with predictable and sometimes unpredictable problems.

Completion of the general construction induction training program specified by the model Code of Practice for Construction Work is required for any person who is to carry out construction work. Achievement of CPCWHS1001Prepare to work safely in the construction industry meets this requirement.

No licensing, legislative or certification requirements apply to this unit at the time of publication.