This unit describes the skills and knowledge required to manage the delivery of a quality correctional service. It includes analysing the service needs and providing, reviewing, promoting, developing and enhancing services.

This unit applies to those working in a management role within justice services.

The skills and knowledge described in this unit must be applied within the legislative, regulatory and policy environment in which they are carried out. Organisational policies and procedures must be consulted and adhered to, particularly those related to the provision of services in the organisation.

Those undertaking this unit work autonomously, frequently accessing and evaluating support from a broad range of sources. The role requires high level analysis and organisational skills.

No licensing, legislative or certification requirements apply to unit at the time of publication.