This unit describes the skills required to determine strategies for agreed resolutions, plan and negotiate with support services, monitor plans in incidents and provide support and leadership to teams.

This unit applies to those working in a leadership role within correctional services. The unit has been designed for significant contextualisation to allow for a wide range of industry environments and work roles and responsibilities, including those in which this function is part of a generic operational role and those in which this is a specialist service function.

The skills and knowledge described in this unit must be applied within the legislative, regulatory and policy environment in which they are carried out. Organisational policies and procedures must be consulted and adhered to, particularly those related to responding to incidents.

Those undertaking this unit work autonomously drawing upon support from a broad range of sources to complete moderately sophisticated tasks. The role requires critical thinking, organisation and communication skills.

No licensing, legislative or certification requirements apply to unit at the time of publication.