This unit involves the skills and knowledge required to develop plans to meet customer and organisation needs.

It includes preparing and contributing to strategic planning, contributing to documentation preparation, and communicating planning outcomes to meet customer and organisation needs.

Work is performed under limited or minimum supervision with general guidance on progress and outcomes. It involves discretion and judgement for self and others in developing plans to meet customer and organisational needs.

Work involves responsibility for developing work plans and leading others individually or in teams.

No licensing, legislative or certification requirements apply to this unit at the time of publication.